Our support framework enables us to take on responsibility for your systems within a relatively short timescale, ensuring process consistency, thereby improving your end-customer satisfaction.
- Do you have software systems without support and need them supported by a team of experts?
- Have you been 'left high and dry' by your current support provider?
- Do you feel like you deserve more than your current support is giving you?
If you have said yes to any of the above questions, ap16 can quickly address the issue.
We are a knowledgeable and experienced team with a flexible and honest approach, ready to support you when you most need it.
Whether you have an in-house team of 1 or 100, ap16 provide cost effective support to deliver the following business benefits:
- Provide extra delivery capacity
- Speed up the uptake of new technology
- Provide extended support to business critical applications
- Support your team with telephone and email technical support
If necessary, we are happy to take ownership of and support 3rd party or in-house developed applications. We can also provide any level of resource from a single hour to a rolling monthly agreement, thus being an extremely cost-effective type of 'virtual employee', always 'there when you need us'!